Policies & Compliance

If you have a question or concern about your rights or our policies and compliance procedures, please contact ADA Coordinator Shonda Eanes at [email protected] or 434-392-3187 (ext. 249). You may also review the following documents:

• Complaint Policy & Procedure
• Title VI | Civil Rights Act of 1964
• Title VI | Complaint Form
• Americans with Disabilities Act Notice
• Deficit Reduction Act of 2005 | Medicaid Compliance Provisions
• Emergency Preparedness & Response Plan
• Crossroads Community Services Board By-Laws
• Performance Contract
• Sliding Fee Discount Program